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Ive exceeded my download quota and am on speed limiting. If I upgrade when does the new plan start?

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Moderator

Hi @adspies53 

 

A basic plan change of speed or data quota should go through in 2-4 hours.

 

Thanks,

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2 REPLIES 2
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Moderator

Hi @adspies53 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

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Moderator

Hi @adspies53 

 

A basic plan change of speed or data quota should go through in 2-4 hours.

 

Thanks,

View solution in original post