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Lost phone need account number

jaym4216
Level 2

I lost my phone on the weekend and need the account number to port out. I tried to log in online to get it but it required a 4 digit code be sent to my missing phone. It's not on any of the emails I have. I've sent an email to privacy@tpgtelecom.com.au with my license and a selfie with license but they have not replied. I am currently uncontactable and need this acconut number urgently for work.

1 REPLY 1
Ahra_G
Moderator

Hi @jaym4216

 

Let's chase this up with our Privacy team. Please PM us with your TPG username and the email address registered on your account. 

 

Thanks! 

Ahra_G