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Lost tpg username and password

trang200
Level 2
I can't login tpf account. I tried my email before @ but didn't work. How can I retrieve my tpg account username or customer ID. PLEASE help me!!!
1 REPLY 1
Ahra_G
Moderator

Hi @trang200

 

Your TPG account details such as your Customer ID or username are sent to your registered email address upon successful registration. You may check your spam/junk folder if not found in your inbox. 

 

If you still require assistance in retrieving your account details, please contact our Accounts Team:

 

Accounts & Billing 1300 993 011


Monday - Friday 8am - 9pm
Weekends & Public Holidays 9am - 6pm

 

 

Or let us know of your service address or mobile number via private message so we can try and locate the account for you. 

 

 

Regards,

Ahra_G