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Mobile Phone Help line continually on advertisement, do you actually help people?

sgmc1009
Level 2
Level 2
‎07-10-2021 02:28 PM

Mobile Phone Help line continually on advertisement, do you actually help people? It appears not so I will look for alternative supplier for my two mobile accounts.

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2 REPLIES 2
Anonymous
Not applicable
‎08-10-2021 03:42 PM

Hi @sgmc1009 ,

 

I responded to your initial post located here, I will wait for your response and have our Mobile Specialists to contact you.

 

I will disable this thread to avoid redundancy and confusion.

 

Regards,

 

@sgmc1009 wrote:

Mobile Phone Help line continually on advertisement, do you actually help people? It appears not so I will look for alternative supplier for my two mobile accounts.

 

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Riezl
Moderator Moderator
Moderator
‎08-10-2021 05:01 PM

Hi @sgmc1009 , please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account and help with your concern.

 

To send a PM, please refer to this link: How do I private message (PM) in the community

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