Mobile phone

[Montana12]

I have been calling for 3 days now.
It says my phone has expired. I can’t use my phone or make out going calls.
I was just on hold for over an hour to than have it hang up and no one call back.
i paid for my account at 10am yesterday.
She said it looks like it’s running. But when I do go to use my phone it says it has expired I need it fixed now. Instead of going back and fourth.

[Ahra_G]

Hi @Montana12 

Let's have a look at the account and get your mobile service working. 

Please PM us with your TPG username or Customer ID. 

-Ahra_G

[Montana12]

xxxxxxxxxxx

[Montana12]

I can login to my tpg account just not my mobile account

[Shane]

Hi @Montana12 

Let us help check what is causing issues and why you are unable to login to the mobile account. Are you getting an error message? Could you send me a message with your details to better understand the situation?

How to send a PM? 

Regards,

I can login to my tpg account just not my mobile account