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Mobile sim only plan cancellation

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Level 1a

Hi I have called TPG to cancel my current mobile phone plan however I have been on the line for over 40 minutes and no one has responded to my call. Is there another way I can cancel this plan ? 

 

Please provide assistance urgently. 

1 REPLY 1
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Moderator

Hi @sbhuiyan,

 

Welcome to the community!

 

We are sad to know that you're considering cancelling your Mobile Service with us. We're able to locate your account using your community details and we got a match.

 

We've seen that you have been in contact with one of our Mobile Specialists and discussed details about the cancellation.

 

Let us know should you require further assistance.

 

Cheers!