Modem update HG630

dragonfly
Level 2

My Huawei HG630 (supplied by Wondercom) is old. I would like to get an update for this modem.

I am on a FTTB plan with phone.

What can I do about this?

 

Regards,

D

1 REPLY 1
Will
Moderator

Hi @dragonfly

 

Welcome to the Community!

 

Let me help you in checking your options on how to update your modem. In order to do so, we need to pull up your account. Unfortunately, I'm unable to locate your records using your community details. Can you PM me with your customer ID or username and the service address?

 

For your reference: How do I private message (PM) in the community

 

Regards,