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Move credit from NBN account to Home wireless account

sytran
Level 2

Hi TPG team,

A month ago I received an email saying my TPG NBN account is in credit at the switch to Home wireless internet.

Today TPG accounting team just charged $49.99 (home wireless monthly fee) from my bank account.

Can TPG move my existing credit from NBN account to Home wireless account?

 

Cheers

Sy

1 REPLY 1
Anonymous
Not applicable

Hey, @sytran.

We'd love to help and get this thing sorted out. Could you please confirm the account details to proceed with this.

How to send a PM? 

 

Regards,

 

Hi TPG team,

A month ago I received an email saying my TPG NBN account is in credit at the switch to Home wireless internet.

Today TPG accounting team just charged $49.99 (home wireless monthly fee) from my bank account.

Can TPG move my existing credit from NBN account to Home wireless account?

 

Cheers

Sy