TPG Community

Get online support

Moving Home and Cancelling Internet Service

Highlighted
Level 1

PLEASE RESPOND URGENTLY!!!

 

Clearly the COVID-19 has infected TPG and their staff are all in internet isolation or laid off. I have been trying for contact TPG, with online chat, phone, email for 2 weeks. Nothing works. No response. I am now thinking if I should go to Cosumer Affairs or the Telecommunications Industry Ombudsman to lodge a offical complain!

 

I would like to move one of my internet service to another apartment. And I would also like to cancel 2 of my internet service.

 

Please contact me immediately!!!

 

 

 

 

1 REPLY 1
Highlighted
Moderator

Hi

 

Regarding moving of your service this can be completed online following the instructions listed here.

I will PM you with further information.

 

Regards,

Peter