Moving NBN to new home

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Level 1

I'm moving home soon and attempting to relocate my current plan (NBN) to my new premises.

I have followed the steps in this post  but unfortunately when I log in to my account and click the 'moving home' button it is trying to get me to sign up for a new plan / pay for another modem etc. 
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1 REPLY 1
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Moderator
, We apologise you're having this issue, please PM me your TPG username or Customer ID / Mobile No. so I can further assist you - Regards