Hi @Tcharrin,
Welcome to the community!
Thanks for raising this to us, we're sad to know that you're considering to cancel the service with us, we'd like to arrange one of our Account Specialists to contact you to discuss details of the relocation and cancellation of the service. Shoot me a private message with your account details (Username/Customer ID together with the address on file). Also include your best contact number and preferred time.
How do I private message (PM) in the community
Regards,
Hi, im wondering if you could help me, my lease ends on the 10th of may at the property im paying internet for. We're not moving into our new property till the 27th of May (so we will need the internet around that date). Would it be easier to cancel my internet at the end of this month and get it again when i move in to the new property? Otherwise im paying a whole month for internet im not using. Thanks
