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NBN ACCOUNT cancellation

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Level 1a
Hi,
 
I would like to cancel my NBN service with TPG because I want to switch to another provider.
 
I have sent multiple emails to you but hasn't received any reply from you. Can you please help with this?
2 REPLIES 2
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Moderator

Hi @wu100200 ,

 

Welcome to the community!


We're sad to know that you're considering to cancel the service with us. We've seen that Moderator @Ahra_G is now handling your cancellation request and raised this to our Account specialists team.

 

Further updates will be provided in regards with your cancellation via SMS or Phone call. Let us know should you require further assistance.

 

Cheers!

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Moderator

Hi @wu100200

 

I've since checked the status of your request and it appears that your request has been received by our Cancellations team. Kindly await for their email confirmation either today or tomorrow. 

 

Feel free to let us know should you have further queries. 

 

 

Regards,

Ahra_G