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NBN Cancellation Request Received

edwardbellamy
Level 2

Hello,

 

I just recieved an email from TPG saying that I have requested to transfer to my NBN service to another provider. I haven't requested to transfer the service and I'm not sure why this has happened.

 

Can someone from TPG please contact me to discuss.

 

Thanks.

1 REPLY 1
Riezl
Moderator

Hi @edwardbellamy ,please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help with your concern.

 

To send a PM, please refer to this link: How do I private message (PM) in the community