NBN Cancellation

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Level 1b
Hello,

I urgently need to either transfer my account into another persons name with different card details or cancel my service before I am billed again on the 20th. Can either process be done quickly? I am not currently in contract.

Cheers
3 REPLIES 3
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Moderator

Hi @amalakellis ,

Welcome to the community,

Pls click the link below to transfer your account name .

https://www.tpg.com.au/forms/Change_of_Ownership_Form.pdf?ver=072716

Regards,

Sajal

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Level 1b

What happens if I cancel my internet today and I normally get charged on the 22nd?

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Moderator

Hi @amalakellis,

 

We're sad to know that you're considering to cancel the service. Send me your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time. We'll have one of our Account Specialists contact you to discuss details of cancellation.

In case you need a reference: How do I private message (PM) in the community

 

Regards, 

 

 

What happens if I cancel my internet today and I normally get charged on the 22nd?