NBN Charge

Level 1

Hi TPG,

 

I signed up for NBN and agreed to the setup fee.  I have been sent an invoice and my credit card has been charged an extra $300 for "NBN New Development Charge."  This was not discussed in the signup.  Can this be refunded please or explained?

 

Payment #6788705

1 REPLY 1
Highlighted
Moderator

Hi

 

The NBN New Development Charge is a charge that nbn request from new installation is is based on some new areas or places not indicated originally.

 

Please refer to

https://www.nbnco.com.au/develop-or-plan-with-the-nbn/new-developments/government-policy-for-new-dev...

 

Thanks