NBN and home phone cancellation

[lijinjia60au]

Hi TPG

TPG service in not working to my home since 10/7, please cancell my NBN service and home phone service from 22/7/2019, fully  refund the charge on 29/7 $69.99, on 26/8, $69.99

Regards

XXXXXX

my contact:

XXXXX@XXXXX.com

04XXXXXX

**Post has been edited for your privacy.

[Will]

Hi @lijinjia60au 

Welcome to the Community!

I'm sorry to hear that you're discontinuing your service with us. Using your community details, I was able to check your account and from what I can tell, you've already spoken with our Accounts Team today. As discussed via the phone, please send your request to the email address provided to you. Should you need clarification or have other concerns, don't hesitate to leave a comment.

Regards,