TPG Community

Get online support

NBN and home phone cancellation

Highlighted
Level 1b

Hi TPG

TPG service in not working to my home since 10/7, please cancell my NBN service and home phone service from 22/7/2019, fully  refund the charge on 29/7 $69.99, on 26/8, $69.99

Regards

XXXXXX

my contact:

XXXXX@XXXXX.com

04XXXXXX

 

**Post has been edited for your privacy.

1 REPLY 1
Highlighted
Moderator

Hi @lijinjia60au 

 

Welcome to the Community!

 

I'm sorry to hear that you're discontinuing your service with us. Using your community details, I was able to check your account and from what I can tell, you've already spoken with our Accounts Team today. As discussed via the phone, please send your request to the email address provided to you. Should you need clarification or have other concerns, don't hesitate to leave a comment.

 

Regards,