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I am cancelling my account

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Level 4

I am cancelling my account, not considering cancelling.

Would the moderator please reply here so i can pm my contact details .

 

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3 REPLIES 3
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Moderator

Hi @raymp 

 

I'm sorry to hear that you've decided to discontinue your service with us. We can have our Escalations Team contact you regarding your request. Please PM us the customer ID / username that you wish to cancel (or the service address if you're not familiar with the said account details), best contact number, preferred time for a call and reason for cancelling.

 

Regards,

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Moderator

Hi @raymp 

 

Thanks for your PM. I have already forwarded your request to our Escalations Team. Please expect the call tomorrow (Aug 28) between 3PM-4PM QLD.

 

Regards,

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Moderator

Hi @raymp,

 

 I can see that you were already contacted by an Escalations Specialist about your request. As discussed, please send the email to finalize your request.