Account Cancellation

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Level 1a

Hi there,

 

I'd like to cancel my ADSL account as I'll be moving out soon.

Could someone please advice of steps going forward? Is there a link for this online?

I'd like to cancel my account before the next billing cycle.

 

Thanks. 

1 REPLY 1
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Moderator

Hi @xKatx ,

 

Welcome to the community!

 

We're sad to know that you're considering to cancel the service with us. We'd like to arrange one of our  Account Specialists to discuss you the details of cancellation. We tried to use your community details to pull up the account unfortunately it shows multiple result.

 

Please PM us your account details (Username/Customer ID together with the addrss on file) including your best contact number and preferred time.

 

In case you need a reference: How do I private message (PM) in the community

 

Cheers!