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NBN down for 3 days+ (Henty St, Reservoir VIC)

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Level 1
5306255
NBN not working since Wed afternoon 29.04.2020. Mostly just downstreaming on NBN Box. NBN not advertising problems. No courtesy text from TPG like last time. Neighbours said Dodo and iiNet have taken up with NBN. Have you done similarly TPG? Gave up Thursday night 2 hrs call waiting.
2 REPLIES 2
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Moderator

Hi @5306255 

 

         Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.
kind regards

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Moderator

 

Hi @5306255 

 

NBN tech visit has been scheduled for today

Appointment time slot: Monday, 04 May 2020, 1:00 PM - 5:00 PM

Reason code: RESERVED

Description: The appointment has been successfully reserved and is awaiting confirmation from NBN Co.