NBN plan upgrade delay

[vivian83]

I've ordered an NBN plan upgrade, and it's never happen for nearly 2 months.

I've called for a few times, everytime the people told me they will call me back in 24-48 hours.

But I'm still waiting.... 

[Angeli]

Hi vivian83,

Thanks for reaching out. Help is here!

Kindly PM your TPG account details, so I can take a closer look on your account to see as to what needs to be done to complete your plan change request.

How do I private message (PM) in the community

Regards,
Angeli