Name change

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Level 1
Hi in just registered with tpg for home internet and it’s all been accepted but they’ve spelt my name from and also the email address they have given me they have spelt my name wrong as well.
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Moderator

Hi @kaylajenkins

 

 

Thanks for raising this with us. This can easily be rectified by sending us an identification bearing your correct details. You can send it to adsl_admin@tpg.com.au and our Customer Service will do the necessary changes.

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Moderator

Hi @kaylajenkins

 

 

Thanks for raising this with us. This can easily be rectified by sending us an identification bearing your correct details. You can send it to adsl_admin@tpg.com.au and our Customer Service will do the necessary changes.

View solution in original post

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Level 1

I just ordered an Sim only plan but when I received confirmed email I realised I put wrong order of my first name. But I tried log in my account, it did not allow me to change the first name order. what should I do? thanks