No nbn at our address only?

[shanmarg]

Done all the checks, modem, nbn, cables etc. no nbn all day 15/03/20. Checked neighbours and they all have nbn

[shanmarg]

It’s amazing what happens when you ask a question, things start working. NBN is now working, surprise, surprise!

[Ahra_G]

Hi @shanmarg, 

For customers experiencing any issues with their NBN service, we recommend the best thing to do first is check if there's an outage on the NBN network.

We have created this article that can guide you on How to Check for NBN Network Outage

If there are no known outages in your area, customers can proceed with the troubleshooting steps indicated on this link: NBN Troubleshooting

Feel free to contact us should you require further assistance. 

Regards,

Ahra_G