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No nbn at our address only?

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Level 1a
Done all the checks, modem, nbn, cables etc. no nbn all day 15/03/20. Checked neighbours and they all have nbn
2 REPLIES 2
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Level 1a
It’s amazing what happens when you ask a question, things start working. NBN is now working, surprise, surprise!
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Moderator

Hi @shanmarg

 

For customers experiencing any issues with their NBN service, we recommend the best thing to do first is check if there's an outage on the NBN network.

We have created this article that can guide you on How to Check for NBN Network Outage

If there are no known outages in your area, customers can proceed with the troubleshooting steps indicated on this link: NBN Troubleshooting

 

Feel free to contact us should you require further assistance. 

 

 

Regards,

Ahra_G