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Hi.
I'm currently trying to pay/process the amount thats payable at my mobile plan account, however when i try to "make a payment" it just states "An existing payment transaction is in progress." for the last few days with no change even though the payment details is correct/funds are available.
Any solution to this?
Hi @conradiminja,
Welcome to TPG Community!
We'll check on your payment status and see as to how long the payment is in progress on your account. Send us a private message with your TPG customer ID please.
How do I private message (PM) in the community
Regards,
Angeli