Not able to access TPG Pay As You GO mobile account

[4226247]

I had 2 TPG numbers under TPG Pay As You Go service.

I am having issue to access both mobile account, the webportal access is not availble for me anymore.

I am not able to check my account balance and charge it online.

Can you please guide me how to do it.

[Aubrey]

Hi, you can check this article on how to access and navigate your mobile account.

TPG Mobile - Introduction to the new My Account

Should you require further assistance, you can shoot us a private message with your customer ID or mobile number. 

Cheers!