Hi @Mm1122 ,
Let us help check the billing status of the service could you flick me a message with your details?
How to send a PM?
On the other hand, we created an article that you may find helpful in accessing the account. Please see the link below.
TPG Mobile - Introduction to the new My Account
Regards,
I’ve been with TPG since September but technically October when I received the modem. I still haven’t received a bill. Is this normal? I can’t get into my account because I keep getting at error when trying to change my password.
