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Not receiving confirmation code

JMB1
Level 2
Ive been trying to log in over the past 2 hours but I am not receiving my confirmation code, my mobile number is correct and I've tried pressing resend. It will not work
2 REPLIES 2
Shane
Moderator

Hi @JMB1 ,


There is a known issue with users being unable to receive an OTP, and it is now under investigation by our Engineering Team. Provide an update on this thread when it becomes available.

 

Regards,

 

Shane
Moderator

Hi @JMB1 ,

 

Could you shoot me a PM with your details via PM?

 

Regards,