One off payment

rossmcleod87
Level 2

I have just received a email regarding my direct debit payment not going through as my credit card has been cancelled. My new card is around a week away. I was wondering if I could make a one off payment then once the new card arrives I can update the direct debit details then.

1 REPLY 1
Anonymous
Not applicable

Hi @rossmcleod87 ,

 

Welcome to the community!

 

You may contact our Account Specialists Team directly to nominate  a Credi/Debit Card for one-time payment also to restrict the existing card on file to make future payment until the arrival of the new card.

 

Monday - Friday 
8am - 9pm

Weekends & Public Holidays 
9am - 6pm
 
Cheers!
 

@rossmcleod87 wrote:

I have just received a email regarding my direct debit payment not going through as my credit card has been cancelled. My new card is around a week away. I was wondering if I could make a one off payment then once the new card arrives I can update the direct debit details then.