Hi there. I recently ran out of data (still have 7 days left) so I wanted to add another data block or pre-paid amount so I could continue using the service.
I tried to "make a payment" from the top of my profile, however it says that I can't because a payment is currently in progress? I also tried to choose a pre-paid amount but all the options are greyed out and the message says "To add a prepaid credit, you will need to pay any amount owing on this account.".
I'm a little frustrated because I'm just trying to add funds so I can use my account but the messages are sending me in a loop. Please help!
