Overcharged

Jason_G
Level 2

My bills need to be looked at I've been charged an extra month at $49.67 instead of the previous bill being reduced. What can confuse you is that I was always charged a week before my month started.

I've attached photos as well.

 

Month StartDate PayedAmountPayed up until
03/01/2231/12/21$69.9902/02/22
03/02/2227/01/22$69.9902/03/22
03/03/2225/02/22$69.9902/04/22
03/04/2227/03/22$69.9902/05/22
03/05/2226/04/22$69.9902/06/22
03/06/2227/05/22$69.9902/07/22
03/07/2226/06/22$69.9902/08/22
03/08/2227/07/22$69.9902/09/22
25/08/22  Moved to Superloop25/08/22
03/09/2225/08/22$49.67????

 

Thanks, Jason

1 REPLY 1
Angeli
Moderator

Hi Jason_G, 

 

We'll be happy to check your billing inquiry. Do send us a PM with your TPG customer ID and we'll take it from there. 


How do I private message (PM) in the community

 

Regards, 

Angeli