Password Reset

Julz83
Level 2
I can’t get into my account. I can’t remember my password. Tried username, customer ID etc and I just get an OOPS error message.
3 REPLIES 3
Aubrey
Moderator

Hi @Julz83, have you tried resetting your password here? Is this where you're getting the error message?

Julz83
Level 2
Yes that screen gives me errors.
Aubrey
Moderator

Have you tried using other browsers yet? 

 

You can send us a private message with your details and we'll take a closer look at your account.