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Payment on July

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Level 1

Today I have received a message from your that can't deducted my payment method on billing of July that's I was already make a payment via credit card on 20July2020.

And I login to my account that's show already paid (please refer to the attached invoice).

Please advise what is the next step to do.... and reply as soon as possible.

Thanks

 

1 REPLY 1
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Moderator

Hi @hoongheong,

 

You have reached the support for TPG Australian consumers. TPG Australia & TPG Singapore are 2 separate entities, kindly send an email to Singapore Mobile Team at support@tpgmobile.sg or visit their Facebook Page at https://www.facebook.com/TPG-Singapore-785533401811953 so they can further assist you with your concern.