We're sorry to know that you'd like to cancel the service and we'd like to arrange an account specialist to contact you to discuss the matter, @rahulsharawat.
Please PM us your TPG customer ID, username and completea address together with your best contact number and most convenient time to receive a call.
To send a PM, please refer to this link: How do I private message (PM) in the community
We understand that our Accounts team has been in touch and the request is in progress.
We wish you all the best with your chosen provider and we hope you will consider TPG again in the future. We would welcome the opportunity to turn your experience around!