Hi @peiqi,
Welcome to the Community!
We regret to learn that you wish to cancel the service. We will have one of our Accounts Specialist to contact and assist you regarding this matter.
We would appreciate if you can send us with your Customer ID/username as well as your best contact time & number via private message so we can pull up your account and organise a contact to be made.
We'll wait for your response.
Thank you.
