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Hi, please contact me to cancel my NBN service by this Saturday July 6 2019
Not what we'd like to hear, @jmaonline2018.
Let me organize a call from our Escalations Team to assist you with your cancellation request. Can you PM me your best contact number and preferred time for a call back?
How to PM? Click this link.
I can see that you've been contacted by our Escalations Team already about your request. In addition, an email was already sent to you for confirmation.