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Please cancel my nbn service

Level 1b

Hi,

 

I would like to cancel my NBN service. could you guys please provide some details on how to do that. You do not have any instruction for that on your official website.

 

regards

 

Alex

3 REPLIES 3
Moderator

Hi @alexchiu2014

 

We regret to learn that you wish to disconnect your services with us. 

 

I will arrange a call back to be made from our Accounts Team to assist you with your concern. 

 

Kindly let us know your most convenient time to receive a call. 

 

 

Thank you! 

Level 1b

thanks  I would prefer 12:00-2:00 or after 5pm please. Thank you.

Moderator

We'll advise our Accounts Team, @alexchiu2014. Let us know should you have further queries.