I have attempted to telephone you but after waiting an hour on hold you cut me off. I have paid for 11 months of my pre-paid service mobile service. I understand the last direct debit will be on or about early February for a final renewal of data mid March 2022. I want to make sure that there are no debits after February. I will not be continuing with TPG. Kindly confirm your understanding that the service will end mid March 2022 and that the last debit will be early February 2022. Thankyou
Hi @UnhappyCus189 ,
We'd like to arrange a callback with our Mobile Support team to assist you with your cancellation request. Please do send your TPG mobile number including your preferred callback number, time and date.
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