Prepaid Service Coming To An End

[UnhappyCus189]

I have attempted to telephone you but after waiting an hour on hold you cut me off.  I have paid for 11 months of my pre-paid service mobile service.  I understand the last direct debit will be on or about early February for a final renewal of data mid March 2022.  I want to make sure that there are no debits after February.  I will not be continuing with TPG.  Kindly confirm your understanding that the service will end mid March 2022 and that the last debit will be early February 2022.  Thankyou

[Anonymous]

Hi @UnhappyCus189 ,

We'd like to arrange a callback with our Mobile Support team to assist you with your cancellation request. Please do send your TPG mobile number including your preferred callback number, time and date.

How do I private message (PM) in the community
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/td-p/4093

Regards,
Dann

[UnhappyCus189]

I have just sent your customer service team an email.  Thx.

[Anonymous]

Let us know how it will go, @UnhappyCus189 ! 

I have just sent your customer service team an email.  Thx.