Prepaid balance

[trungdatngo]

Hi,
I have paid $10 for the prepaid balance of my mobile plan but the balance still shows $0. Please resolve this issue.
Thanks

[Riezl]

Hi @trungdatngo , please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account and help with your concern.

To send a PM, please refer to this link: How do I private message (PM) in the community