Preserve email account when nbn plan is cancelled

[Ttravers]

I have sold my existing property with settlement on 1 Dec 2023, we will not have a fixed address for about six months so cannot transfer my NBN plan to a new address.
Is it possible to maintain my @TPG.com.au email account and associated slave account (perhaps with a fee). 

[BasilDV]

Hi @Ttravers

If the account is still active, you have the option to change it to an email account only.

Check these options:

• POP3 Account
• IMAP Account

Shoot me a PM with your TPG username or customer ID number along with your preferred time and best number to be contacted by our Plan change team to discuss this.

BasilDV