Price increase!!

waterdale2024
Level 2
I have changed from Optus last week to TPG due to better prices. Now an increase of $5 a month already!
I don’t need faster speed
Can I keep old plan?
I cannot ring. I am travelling in Europe atm
Please help???
1 REPLY 1
BasilDV
Moderator

We are glad that you've transferred to us @waterdale2024.

 

The decision has been made after taking a range of factors into consideration, including recent changes to the wholesale costs we pay NBN for the use of its network. We are now in a position where we need to make changes to the pricing of some of our NBN plans.

 

We're keen to look into your account and see what we can arrange.

 

Flick us a private message with your account details and we'll take it from there