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RECHARGE

saif0206
Level 2
Level 2
‎28-01-2021 02:06 PM
I port my Sim to TPG last month via TPG OFFICE, Now I need to recaharge it but unable to recaharge my SIM again.
On TPG portal, It displays username doesn't exists
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1 REPLY 1
Riezl
Moderator Moderator
Moderator
‎28-01-2021 02:49 PM

Hi @saif0206 , we have created this community article which may help customers in addingm mobile prepaid balance.

 

How to add Mobile Prepaid Balance 

 

It appears that you're having issue logging in to My Account. Please send us a private message with your TPG customer ID, Mobile  Service Number and complete address so we can pull up the account and have someone contact you to provide the correct details.

 

To send a PM, please refer to this link: How do I private message (PM) in the community 

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