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TPG MOBILE Self-Help Articles

Joseph_D
Moderator

Listed below are some of our helpful articles that may assist you with your TPG Mobile concerns:

 

Check our website for our exciting mobile plans! https://www.tpg.com.au/mobile

 

Here’s the link to check the Mobile Coverage in your area: https://www.tpg.com.au/mobile#coverage-mobile

 

Updated TPG T4G Mobile plans now with more Included Data! (Hyperlink mo na lang to https://www.tpg.com.au/mobile#section2 )


Changing your TPG Mobile Plans through My Account

https://community.tpg.com.au/t5/SIM-Only-Plans/Changing-your-TPG-Mobile-Plans-through-My-Account/m-p...

 

TPG Call Rates: 

 

Porting or Transferring your Mobile Number to TPG

https://community.tpg.com.au/t5/SIM-Only-Plans/Porting-or-Transferring-your-Mobile-Number-to-TPG/m-p...

 

How to activate your TPG Mobile SIM card (2018)

https://community.tpg.com.au/t5/SIM-Only-Plans/How-to-activate-your-TPG-Mobile-SIM-card/td-p/5644

 

No Mobile Network Coverage?

https://community.tpg.com.au/t5/Home-Phone-Voice/No-Mobile-Network-Coverage/td-p/39654

What to do - TPG Mobile Data Not Working – Android

https://community.tpg.com.au/t5/SIM-Only-Plans/What-to-do-TPG-Mobile-Data-Not-Working-Android/m-p/82...

 

What to do - TPG Mobile Data Not Working – iPhone

https://community.tpg.com.au/t5/SIM-Only-Plans/What-to-do-TPG-Mobile-Data-Not-Working-iPhone/m-p/824...

 

Checking Your Mobile Usage (2018)

https://community.tpg.com.au/t5/Featured-Articles/Checking-Your-Mobile-Usage/ba-p/3818

 

Tips to minimise your mobile data usage (2017)

https://community.tpg.com.au/t5/Featured-Articles/Tips-to-minimise-your-mobile-data-usage/ba-p/1005

 

Troubleshooting issues with Incoming/Outgoing Calls on TPG Mobile (2020)

https://community.tpg.com.au/t5/Moderator-Discussion/Troubleshooting-issues-with-Incoming-Outgoing-C...

 

TPG Mobile International Call Troubleshooting (30-12-2020)

https://community.tpg.com.au/t5/SIM-Only-Plans/TPG-Mobile-International-Call-Troubleshooting/m-p/836...

 

How to activate International Roaming (2018)

https://community.tpg.com.au/t5/SIM-Only-Plans/How-to-activate-International-Roaming/td-p/5156

 

International roaming troubleshooting guide (2018)

https://community.tpg.com.au/t5/SIM-Only-Plans/International-roaming-troubleshooting-guide/td-p/6138

 

How to add Mobile Prepaid Balance (2018)

https://community.tpg.com.au/t5/Accounts-and-Billing/How-to-add-Mobile-Prepaid-Balance/m-p/16936#M30...

 

MMS setup guide (2019)

https://community.tpg.com.au/t5/SIM-Only-Plans/MMS-setup-guide/m-p/40423#M2400

How to add a data block to your TPG mobile service

https://community.tpg.com.au/t5/SIM-Only-Plans/How-to-add-a-data-block-to-your-TPG-mobile-service/m-...

 

Mobile data problems - Apple IOS 13 bug (2019)

https://community.tpg.com.au/t5/SIM-Only-Plans/Mobile-data-problems-Apple-IOS-13-bug/m-p/41349#M2432

How To Set up Voicemail and Visual Voicemail for TPG Mobile

https://community.tpg.com.au/t5/SIM-Only-Plans/How-To-Set-up-Voicemail-and-Visual-Voicemail-for-TPG-...

Copying contacts from your sim card to your phone

https://community.tpg.com.au/t5/SIM-Only-Plans/Copying-contacts-from-your-sim-card-to-your-phone/m-p...

How to save your contacts on an Android phone

https://community.tpg.com.au/t5/Featured-Articles/How-to-save-your-contacts-on-an-Android-phone/ba-p...

 

What to do if your mobile number has been stolen (2020)

https://community.tpg.com.au/t5/Accounts-and-Billing/What-to-do-if-your-mobile-number-has-been-stole...

 

To check for planned/unplanned Network outages, you may visit this link:

https://www.vodafone.com.au/network/upgrades