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TPG MOBILE Self-Help Articles


Listed below are some of our helpful articles that may assist you with your TPG Mobile concerns:


Check our website for our exciting mobile plans!


Here’s the link to check the Mobile Coverage in your area:


Updated TPG T4G Mobile plans now with more Included Data! 

Changing your TPG Mobile Plans through My Account


TPG Call Rates: 


Porting or Transferring your Mobile Number to TPG


How to activate your TPG Mobile SIM card (2018)


No Mobile Network Coverage?

What to do - TPG Mobile Data Not Working – Android


What to do - TPG Mobile Data Not Working – iPhone


Checking Your Mobile Usage (2018)


Tips to minimise your mobile data usage (2017)


Troubleshooting issues with Incoming/Outgoing Calls on TPG Mobile (2020)


TPG Mobile International Call Troubleshooting (30-12-2020)


How to activate International Roaming (2018)


International roaming troubleshooting guide (2018)


How to add Mobile Prepaid Balance (2018)


MMS setup guide (2019)

How to add a data block to your TPG mobile service


Mobile data problems - Apple IOS 13 bug (2019)

How To Set up Voicemail and Visual Voicemail for TPG Mobile

Copying contacts from your sim card to your phone

How to save your contacts on an Android phone


What to do if your mobile number has been stolen (2020)


To check for planned/unplanned Network outages, you may visit this link: