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Re: New Mobile Phone Service (customer xxxxxxx)

Level 1a

Hi,

I’d like to cancel this order as I already bundle this plan along with NBN 50 which was recently registered under ID xxxxxxx

Please refund back my money $15 that you already debited.

Thanks

Robert

 

Ps. Already sent through email, but never got response

3 REPLIES 3
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Moderator

Hi @bobbytambayong,

 

Welcome to TPG Community!

 

We have located the account using your community details.

 

We'll coordinate this matter with our Mobile Team.

 

We have PM'd you further details regarding your concern and we'll revert to you once a new feedback becomes available.

Level 1a
Appreciate your feedback & follow up mate. All clear.
Moderator

Hi @bobbytambayong, we can see that our Mobile Team has been in touch via email advising the status of your concern.

 

Please follow the instructions provided in order for us to progress the matter.

 

Let us know should you have further queries. Thank you.