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Reconneton after bill paid

vinnie35
Level 2
I've paid my bill up to a zero balance how do I go about reconnecting my services?
3 REPLIES 3
Shane
Moderator

Hi @vinnie35,

 

Once the payment is settled and posted to our system the service should be back within 30mins. If the connection is not yet active, shoot us a PM with your details so we can have a look and get to the bottom of this.

 

How to send a PM? 

 

Regards,

 

I've paid my bill up to a zero balance how do I go about reconnecting my services?

 

Swilliamson1
Level 2
My phone still not working
Ahra_G
Moderator

Hi @Swilliamson1 

 

Is this for your homephone or mobile service? 

 

Please send us a private message and we'd be happy to assist. 

 

-Ahra_G