Refund Policy

[kuchiyose]

Hi,

I have signed up for a TPG SIM, paid the $10.

If I do not wish to proceed to activate the service, am I entitled to any refund?

[Shane]

Hi @kuchiyose,

Welcome to the community!

We'd love to help and raise this to our Mobile Specialists Team for further handling and investigation.

Please send us your account details (Username/Customer ID together with the address on file).

In case you need a reference: How do I private message (PM) in the community.

Cheers!