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I have signed up for a TPG SIM, paid the $10.
If I do not wish to proceed to activate the service, am I entitled to any refund?
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We'd love to help and raise this to our Mobile Specialists Team for further handling and investigation.
Please send us your account details (Username/Customer ID together with the address on file).
In case you need a reference: How do I private message (PM) in the community.