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Refund Policy

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Level 1a

Hi,

 

I have signed up for a TPG SIM, paid the $10.

 

If I do not wish to proceed to activate the service, am I entitled to any refund?

1 REPLY 1
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Moderator

Hi @kuchiyose,

 

Welcome to the community!

 

We'd love to help and raise this to our Mobile Specialists Team for further handling and investigation.

 

Please send us your account details (Username/Customer ID together with the address on file).

 

In case you need a reference: How do I private message (PM) in the community.

 

Cheers!