Refund

[jeannieharris74]

Please could you advise when I will receive my refund of $69.99.
I have return the modem on 07/03/2022 to the North Ryde TPG office, as it was never installed, as I was mucked around by a technician.
I have rang 3 time in the last 3 weeks, nothing has been done about putting my refund into my bank account. Nothing seems to be done until I ring & ask questions.

[BasilDV]

Hi @jeannieharris74

We'd like to look into your account for better understanding of the situation and provide updates with your refund.

Shoot me a PM with your TPG username or customer ID number.

BasilDV