Refund

Donn123
Level 2
Hey who do I email about a refund of a credit as I’m canceling my TPG services
2 REPLIES 2
Shane
Moderator

Hi @Donn123,

 

Welcome to the community!

 

I am sad to learn that you're considering to cancel the service with us. Send me a private message with your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time. I will arrange one of our Account Specialists to discuss details of service termination and refund if applicable.

 

How do I private message (PM) in the community

 

Regards,

 

 

Hey who do I email about a refund of a credit as I’m canceling my TPG services
Shane
Moderator

Hi @Donn123,

 

Thanks for the confirmation, expect a call from one of our Account Specialists tomorrow to discuss details of service termination and refund if applicable.

 

Regards

 

 

Hey who do I email about a refund of a credit as I’m canceling my TPG services