Refund

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Level 1c

Hi,
I applied for NB on June 18, but I can't understand why the money take out on June 20. Anyway, I canceled my account on the 24th of June, so I want to get a refund for the June month fee. Thanks.
Customer ID *********

1 REPLY 1
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Moderator

Hi @Choungheelee

 

If you only just submitted your cancellation request yesterday, they probably have not processed your request yet. I have requested for our Cancellations Team to investigate and contact you back with an update.

 

Regards,

Karl